Customer Service - French & Dutch

Working hours is 8.30 - 16.45.
Ideal candidates for this role possess the following attributes:

• Minimum MBO 4 education level.
• Proficiency in both French and Dutch languages is a must.
• Customer-centric mindset coupled with a meticulous attention to detail.
• Strong organizational skills and an ability to multitask effectively.
• Analytical problem-solving capabilities.
• A team player with excellent communication skills.
• Proficiency in MS Word, Excel, and Outlook, with prior experience in SAP and SalesForce being advantageous.

Requirements:

Here's a glimpse into what the role entails:

• Engage in both inbound and outbound calls, addressing queries from internal and external stakeholders on various topics such as availability, orders, shipping dates, and pricing.
• Provide essential administrative support in managing purchase orders with suppliers.
• Handle the creation of credit notes and invoices according to established procedures.

Salary Benefits:

• Competitive Salary depends on your experience
• A direct Contract from our client
• Positive work environment dedicated to creating very high quality products in an excellent market position.
• You will be part of a dynamic organization who promotes taking initiative and being creative.
• Long-term positon

Our client is a large multinational who has a strong emphasis on innovation and focuses on intensive and long-lasting relationships with customers, suppliers and employees. Originally a Danish company, they have expanded globally and are now the largest producer in the field of professional cleaning equipment. Their company culture is open, informal, direct and involved.