International Account Manager (retail)
Updated: 15 Jun 2024
As an International Account Manager, your primary objective will be to boost product sales within designated retail groups, achieving both sales and margin goals. You will manage a portfolio of specific retail accounts, developing and maintaining effective customer relationships to maximize product sales.
Responsibilities and Duties:
- Expand the account base in EMEA, driving top- and bottom-line growth.
- Focus on major national and international retail chains.
- Strengthen relationships with current customers and develop business in new regions.
- Develop and execute a strategic plan to meet volume, value, and profit targets while addressing both strategic and operational needs.
- Provide accurate customer forecasts for demand planning.
- Collaborate with all departments to leverage product offerings and ensure timely product launches.
- Work closely with the Licensing Team to share relevant information with customers and gather feedback on license performance.
- Serve as the expert on market, competitive, and retail insights for each country.
- Partner with cross-functional teams including Sales Support, Marketing, Finance, Supply Chain, and Procurement to successfully launch and supply new products.
- Prepare reports to keep relevant departments informed of account developments.
- Work within a team of five experienced sales professionals, supported by a team of four sales support staff.
Requirements:
- At least 3-4 years of international account management experience with big retail accounts. It's important to add that you need experience with traditional retailers, not e-comm based.
- Excellent verbal and written communication skills in English; skills in Dutch, German, and French are a very big plus.
- Experienced in FMCG.
- Knowledge of category management and retail pricing dynamics.
- Experience with product lines having multiple SKUs.
- Strong interpersonal skills to inspire, lead, and improve customer and colleague relationships to achieve business and account goals.
- Ability to motivate, lead, and contribute effectively within a high-performing team.
- High level of numeracy, with confidence in costing, pricing, and financial reporting.
- Strong analytical and problem-solving skills with a strategic perspective.
- Excellent planning, organizational, and time management skills.
- Self-starter committed to personal development.
- Calm under pressure.
- Team player with clear goals and supportive attitude.
- Professional with a positive mindset, accountability, and proactive behavior.
- Attention to detail.
- Proficient in IT skills, including Word, Excel, and PowerPoint.
Salary Benefits:
Long term contractSalary level 56K-75K + bonus