Sales Support Representative English and Dutch

As Sales Support, you will work within the Sales department and you are responsible for providing office support to the Account Managers, team and customer base. By working closely with other departments within the company (including Sales, Design, Supply Chain, Logistics, Finance) you ensure that the full range of services is provided to the customers.
 You will provide day-to-day administrative support, including maintaining a high level of awareness of client and company activities and objectives

Responsibilities:

•  Interacting with the customer alongside the account manager to ensure all the customer requirements and queries are answered, including photos, samples, article forms etc
• Completing Customer New Line Forms and Order confirmations.
• Negotiating Pack sizes, Understanding Product Changes for Shelf
• Fills and store distributions.
• Chasing for Season Forecast Volumes and orders from customer
• Data input of orders, making sure the customer selections, dates and volumes can be met.
• Managing Order book Tracker and Reporting on DSO.
• Working collaboratively with other departments, Product, QA, Imports and Operations to ensure timely production /delivery of customer orders.
• Sample management. Sample requests, chase and provide all stakeholders weekly, with updates and status,
• Ensuring the Customer order requirements are communicated to the relevant department correctly.
• Customer Critical Path management.
• Sample Management for customer requirements – Buying, Red and Gold Seal.

Requirements:

·    Dutch speaking and business fluency in English is required.
·    2-3 years of experience in a business-to-business customer service role, project/operations
management, or executive administration /coordination
·    Proactive and able to work unsupervised and on own initiative
·    Ability to multitask
·    Strong organisational skills and abilities
·    Excellent MS Office skills
·    Knowledge of Navision is desirable but not essential, as training will be given.
·    Experience of working in import / exports
·    Approachable
·    Flexible. Positive attitude and approach to work 

Salary Benefits:

Direct contract with the hiring company
Full time- 40 hours per week
Salary rage between 35K and 38K
25 holiday days + bank holidays
Day off for your birthday
Pension scheme

Our client is an internationally active organization in the toys industry.