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Czech Customer Support Consultant.

Customer service
Amsterdam
Czech, English

Description:

Czech Customer Support Consultant.

You must speak Czech and English fluently in order to apply for this position.

Are you looking to join a young and dynamic team in a successful company that is focused on teamwork and quality service? Do you see yourself as an energetic, proactive and ambitious person?

Our Client is looking to hire a “Customer Support Consultant” to support its rapidly growing international customer base. In this position you will be the first point of contact for their customers providing advice, assistance and solutions via the telephone and email.

You will be joining a team who are the their customer’s business partners, with an invested interest in their everyday needs.

Who are you?

You have a passion for helping customers and solving problems. Working with customers and building and maintaining strong relationships is something you value very much.

Communicating with people on different educational levels and in different languages is something you feel very comfortable with.

You must be customer oriented and you will need to speak Czech and English at a native / fluent level. If you speak another language as well that would be a huge advantage.

You will need to demonstrate high quality inter-personal skills, well-developed verbal and written communication skills, an analytical mind-set and an excellent phone manner with the ability to establish rapport.

You will be working in a fast paced business environment, therefore you should have the ability, willingness and motivation to learn new industry changes, be adaptive to changes and be able to follow processes.

Our Client is an ambitious company with a strong commitment to grow, so you will need to understand that this requires a degree of flexibility on your side, to take on new challenges, to think outside of the box and to be stretched beyond your comfort zone. What this means for you however, is that you will be growing as they grow.

If you feel you have the qualities required for this role, please send your CV in complete confidence to Simon Monaghan or alternatively telephone +31 (0) 20 491 77 11 to discuss this outstanding opportunity further.

Work Hours:

40 hours per week