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Customer Service & Sales support| Leiden area

Sales
Warmond

Description:

Can you bring yourself and your colleagues to the the next Customer Service & Sales Support ? Wil jij werken voor een leading lifestyle & fashion bedrijf en heb je bewezen ervaring met retail en fashion? Solliciteer dan nu of neem contact met mij op.


A•Executing and coordinating customer order process with maximum accuracy
•Performing customer claims and returns
•Responding to customer queries
•Monitoring the status of open orders. Taking ownership of post-delivery customer service needs
•Pro-Actively informing customers with timely information e.g. irregularities in shipments and deliveries
•Planning deliveries in conjunction with the sales and shipping department
•Setting up new customers and maintain data accuracy in our customer database

•Take ownership of a pre-defined group of Customers

Requirements:

Who are You?
• Experienced with order management goods flow;
• Excellent knowledge of Dutch and English, •2 to 3 years of experience in Customer Services in the fashion industry
•Think and act on MBO level;Knowledge of MSOffice and good Basic knowledge of Excel
•Preferable M3 Lawson knowledge

You take initiative and are a team player. With qualities such as result driven, accuracy and flexible you can show your added value within the Customer Service team.
Sales support, customer service, support, administration, international, Unique Multilingual, job, vacancy, the Netherlands.
Work Hours:

40 hours per week

About the company:
International company