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Installation Manager for the Belgian Market

Administration / Secretarial
Helmond

Description:

Our client works closely with partners to install solar panel packages. Due to the fast growth and amount of requests we are expanding our operational team. As Installation Manager you will be the main point of contact within the company for technical questions, especially those related to quality control of the installers. You will support the installers and answer related client questions. You will provide technical support and guide the installation processes of PV systems from beginning to end. The most important aspects will be to guarantee the installation quality and customer satisfaction. You will control the installation quality through assessing the results from a distance and through performing regular quality inspections during the installation process. You will guide the whole project starting from the incoming order until the delivery to the client. You will act as the 2nd line of contact within our organization focused specifically on providing answers to technical questions to your colleagues and the field technicians. Some tasks include:
• Support for (technical) questions of the installers.
• Answer technical questions from clients, both through phone and email.
• Follow up on installations by checking the necessary documents and photos.
• On-site quality inspections (you will need to be in Belgium approximately 1 day per week to perform these inspections)
• Monitoring systems and carrying out the O&M process

Requirements:

• MBO+ working and thinking level with proven qualifications in Electrical Engineering and/or the installation of solar energy systems
• Experience within technical roles
• Experience with installation techniques for solar energy systems is a big plus
• Business fluency in both French and Dutch
• You like to solve problems and have strong administration skills.
• Knowledge and experience with ERP systems and MS Office.
• You enjoy contact with clients and building relationships with clients and colleagues.
• You have strong communication skills and are able to remain calm and professional in stressful situations.
• You are proactive and like to take initiative.
• You are passionate about sustainable tech!
About the company:
We are looking for an Installation Manager for our operations in Belgium. Do you have knowledge about installation quality and safety in the building sector? Do you also have experience and interest in solar energy Then you are the person for the job!
Our client partners with Ikea to sell solar panels throughout EMEA. They are searching for a technical operations/administration employee to come strengthen their team in Helmond and cover the Belgium and Netherlands markets. Do you have an affinity with sustainable tech? Then you are the right person for the job!