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Central Reservations Agent | IZAKAYA

Horeca / Tourism
Amsterdam
Become part of THE ENTOURAGE GROUP.

As a Central Reservations Agent you answer all inquiries, including individual reservations, large party bookings, private dining exclusive events, lounges and so on. You are responsible for greeting guests on the phone; bookings of the restaurants are taken, recorded and followed up. You respond to requests for restaurant information to clients requiring this service. Moreover you treat the reservation book as your bible - clean, organized and at all times up-dated.

RESPONSIBILITIES

We are looking for an enthusiastic and friendly colleague who is driven to exceed guest expectations! You should be detail-oriented and likewise have excellent organization & time-management skills. You are available for a minimum of two shifts per week.

Requirements:

REQUIREMENTS
  • MBO/HBO working and thinking level;
  • Dutch and English needs to be spoken fluently;
  • English needs to be spoken fluently;
  • Excellent guest service skills and presentation.
We offer extensive ongoing training and tasting programs for our staff in order to keep our teams on top of their game. Besides the training we offer excellent opportunities to grow within the group. IZAKAYA Asian Kitchen & Bar is part of THE ENTOURAGE GROUP A renowned hospitality empire managing properties over all Europe with concepts in Hamburg, Munich, Berlin, Ibiza and Amsterdam.
Work Hours:

Full time / Part time hours per week