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Customer Success Representative | German & Dutch

Customer service
Rotterdam

Are you (near) native German and Dutch speaker? Are you a student or fresh graduate and you are ready to join a fast-growing organisation? Then keep on reading! One of our clients, leader in consumer goods, located in the heart of Rotterdam, is looking for a Customer Success Representative to join their fun, dynamic and international team!

In this role you will:

  • Be the first point of contact for customers concerning orders and other requests
  • Assist customers online (phone-emails-social media) with information on the products (defects, returns, delays etc.)
  • Ensure pleasant customer experience
  • Stay updated about the latest market trends

What is in it for you?

  • Flexible working hours, to fit your wishes and needs
  • Friendly atmosphere, vibrant and fun working space and great team activities
  • Growth opportunities
  • Public transport reimbursement
  • Great starting salary and secondary benefits.
  • Excellent growth opportunities
  • 10% discount on products

Job Requirements:

  • (near) Native fluency in both German and Dutch
  • Bachelor 's degree or HBO strongly preferred
  • Relevant work experience in Customer Service would be nice but not mandatory
  • Proactive and service minded
  • Excellent communication skills

Sounds interesting? Apply now or contact me for more information at panagiota@adamsrecruitment.com