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Inside Sales Representative | French C2

Customer service
Hapert
French
As an Inside Sales Representative you will be the face and main point of contact within the organization. You will have the responsibility of communicating with clients in a friendly, polite, and efficient way. Are you the type of person who likes a challenge and can get a lot done in a short period of time? Great! For this position you will need to support clients by answering questions and selling products, while working to keep the phone calls as short as possible. Don’t worry, you will receive training in our client’s system to help ensure your success.
You will be responsible for a specific group of clients. Accordingly, you will need to keep the best interests and wishes of our customers in mind at all times.

What will you do every day as an Inside Sales Representative:
- Quickly and accurately registering orders from existing and new clients.
- If necessary, inquire with the debtor administration whether an order can be delivered to the client.
- You need to be up to date with the latest information about articles, arrival times, delivery times, quality, shape, etc. and keeping the clients informed of this.
- Keep the client informed about outstanding orders, delivery times, etc.
- Keeping the article documentation material up-to-date and using this effectively.
- Guiding customers through the showroom and providing article information.
- Accurate handling of complaints and when necessary escalating them to your colleagues in the after sales department.

Requirements:

· Excellent command of French and English level, both written and spoken and a minimum of a Dutch B2 level
· More than 3 years of experience in Sales and/or Customer Service roles, preferably in furniture or retail industry
· Self-standing, hands on and proactive
· Team player
· Excellent communication skills

Salary Benefits:

29 days of holidays, travel compensation, pension scheme, opportunity of a permanent contract, expat program (Dutch course) and personal growing. Also, a 9 months training with a buddy, warm lunch or salad for 1€ a day, discount in products and on the gym area.

About the company:
Are you passionate about Interior Design and working for international brands such as COCO Maison? Our client based in the South of Eindhoven is an internationally operating furniture manufacturer with three more strong furniture brands. If you are looking for an international and dynamic organization, this is your chance. Apply now!
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