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Banqueting Supervisor

Horeca / Tourism
Amsterdam

Description:

A Banqueting Supervisor with Hilton Hotels & Resorts is responsible for supervising all banquets and events in the hotel and ensuring a consistent quality of customer service to deliver an excellent Guest and Member experience while optimizing sales, evaluating performance, and ensuring staffing levels meet demand.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every guest feels cared for, valued, and respected.

If you understand the importance of upholding a brands reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because its with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As a Banqueting Supervisor, you are responsible for supervising operations of all banquets and events to deliver an excellent Guest and Member experience.

A Banqueting Supervisor would also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcome guests in a polite and friendly manner

Supervise all banquets and events

Communicate and delegate tasks to the team

Manage guest queries in a timely and efficient manner

Assist F&B management with achieving financial targets

Assist F&B management with training and development of team members

Documents inventory forecast usage and monitors supplies

Assist with annual and mid-year appraisals with team members under your responsibility

Be environmentally aware

Represent needs of the team

Ensure accurate billing

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation

Ensure compliance of brand standards

Clean and set up tables and meeting rooms

Requirements:

What are we looking for?
A Banqueting Supervisor serving Hilton Amsterdam Airport Schiphol are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Previous Banqueting experience and minimum 1 year supervisor experience in a banqueting role.
Previous work experience in 4-5 star hotel or convention centre
Flexibility to work morning, afternoon, evening and night shifts in case required
Good knowledge of food and beverage pairing
Ability to work under pressure and deal with stressful situations
Ability to coach and develop a team
Positive attitude and natural motivator
Committed to delivering high eat levels of customer service and eye for detail
Passion and commitment to delivering exceptional levels of guest service
Able to think out of the box and be creative
Excellent communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own and in a team
Fluent English speaking and writing
Excellent grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Fluent Dutch speaking and writing
Relevant educational background such as hotel management school


What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would benefit from working for a global hotel organization like Hilton Worldwide.
Work Hours:

Full time hours per week

About the company:
Free thinking in action
Enjoy a direct, covered walkway to the international terminal when you stay at the new Hilton Amsterdam Airport Schiphol hotel. Relax while you're here with comforts like a spa, restaurant and bar, 24-hour fitness center, and executive rooms with Lounge access. Our hotel is moments from boutiques and popular restaurants in Schiphol Plaza. The airport railway station makes it easy to travel to city center in just 15 minutes, and offers connectivity to many European destinations.

Good to know
  • Contemporary Bowery Restaurant and stylish Axis Lobby & Cocktail Bar
  • 1,700 sq. m. of flexible event space, plus 24-hour business center
  • Executive Lounge with stunning airport views and complimentary refreshments
  • Health Club featuring 24-hour fitness center and eforea spa
Restaurants and lounges
After a long flight, unwind with a craft cocktail and Dutch snack in the Axis Lobby & Cocktail Bar, located in the 42-meter-high atrium. Bowery Restaurant boasts three open kitchens and provides authentic yet contemporary flavours, tasty grill dishes, Asian specialties and carefully selected dishes

Meetings and events
Our hotel has some of the largest meeting and conference space in Schiphol. Plan an event for 640 people in our pillarless ballroom with cargo entrance. We also have 23 meeting rooms and six boardrooms. The Vine Room, with floor-to-ceiling wine racks, is ideal for private dinners for up to 20 guests.