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Allround Housekeeping Attendant

Horeca / Tourism
Amsterdam

Description:

We are currently recruiting for an Allround Housekeeping Attendant to join us here at The Hoxton, Amsterdam.

Reporting to our Head Housekeeper you will be responsible for ensuring the public areas of the hotel are well presented and well maintained at all times.

We Want You If…
  • You have the ability to build relationships with colleagues and guests and work in a team.
  • You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today.
  • You get us. You know our hotels, maybe you’ve hung out in our bars and possibly regretted that last cocktail the next morning.
  • You are passionate about providing warm, engaging and personalised service.
  • You are able to work flexible schedules, including nights, weekends and holidays.
  • You have previous housekeeping experience in a full-service luxury hotel.
  • You are able to communicate professionally and effectively with guests. And you are highly responsible and dependable.
  • You are able to stand and exert well-paced mobility for up to an average shift of 8 hours.
  • You are able to lift up to 25kg on a regular and continuing basis.
  • You can push and pull carts and equipment weighing up to 120kg on a regular and continuing basis.
  • You get shit done.
  • You are humble. There are no egos, and no drama.
  • Your glass is half full, always.

Requirements:


We don’t go in for strict job descriptions, we all like to get mucked in, however here’s an idea of how we see the role.

Main Responsibilities…
  • Maintaining a professional, neat and organized appearance at all times.
  • Organising and stocking linen closets on assigned floors.
  • Providing the highest level of customer care, and providing a friendly, helpful and responsive level of service for our guests.
  • Responding to guest requests in a discrete manner and ensuring their needs are met and followed up on in a timely manner.
  • Maintaining and replenishing linens in all housekeeping linen closets.
  • Stocking linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
  • Emptying room attendant trash at the end of the day.
  • Cleaning and removing spots from corridor walls and doors. Polishing and cleaning elevator doors, lights, door posts and room numbers on guest room doors.
  • Vacuuming, sweeping, and/or mopping hallways and stairwells.
  • Flipping mattresses and moving furniture as assigned by supervisor.
  • Deep cleaning assigned areas of the hotel including the shampooing of corridors, public areas and guest elevators.
  • Changing bed linens and emptying trash as required.
  • Shovelling snow from walkways, whenever necessary.
  • Returning and reporting all lost and found items to the Housekeeping Office in a timely manner.
  • Following safety and sanitation procedures as trained for all aspects of the position, including personal safety as well as work safety.
  • Reporting to work on a consistent manner according to schedule.
  • Assisting other departments as needed.
  • Maintaining a positive and friendly attitude at all times, even when working to find solutions to challenges.
This is a very special opportunity to join an extremely friendly company, which still has a ton of potential to grow. In return, expect competitive benefits and career growth. Get in touch…
Work Hours:

Full time hours per week

About the company:
We started doing things differently on the East London scene back in 2006 when we opened The Hoxton, Shoreditch. Back then we were labeled the "no bull shit" hotel, because we took away everything that pissed people off in traditional hotels and did things differently. Today we’ve evolved, just like the neighbourhood we first started in, but that ethos of challenging the norm is still at the heart of what we do.

The Hoxton, Amsterdam is located on Herengracht with beautifully designed 111 bedrooms, a vibrant public area and Lotti's, our buzzing neighbourhood restaurant. The menu features an internationally inspired brasserie style cuisine with fresh, locally sourced ingredients. During the day, Lotti's is a place to meet, relax or work, and from Thursday to Sunday the bar plays host to local DJ talent.

We're now building a series of hotels in our favourite places, finding new and exciting neighbourhoods to open our doors in. The second Hox opened in Holborn, the third in Amsterdam, our fourth in Paris and we’re looking forward to opening our doors in Williamsburg and Portland soon. Whilst we're going from one hotel to many we don't want to become a chain and we don't want our organisation to become a huge machine. There's no hierarchy here, not in the hotels or in the office. We like team players, who work hard and have fun.

It's an exciting time to be part of The Hoxton, which is growing and evolving with a young team who are passionate about everything they do.