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Customer Service and Order Processor | German C2

Customer service
Breda
German

Do you speak German on a professional C2 level and are you a friendly and calm problem-solver? Then keep on reading;

For the customer service department, we need an experienced customer service representative. With a new project coming in from the telecommunication sector you can be the difference-maker helping customers in need.

RESPONSIBILITIES:

  • Receiving and placing customer service emails
  • Manage database records
  • Troubleshooting and assisting customers with questions or issues by always being the customer's advocate
  • Data entry and research as required to resolve customer issues
  • Providing information as a response to inquiries about products and services

Requirements:

  • Professional German (C2 level)
  • Experience with customer service (B2C)
  • Pronounced integrity and the ability to understand individual customer needs
  • Communicative strength, good problem-solving skills, and an eye for detail
  • Ambition to deliver high-quality service to the customer

Salary Benefits:

OUR BENEFITS

· Market-based salary of 2450,- EUR a month
· Positive and passionate international colleagues
· International company with global career opportunities
· Permanent contract
· Comfortable and informal office environment
· 100% remote work is possible (with the possibility to reach the office when needed)
· Work From Home Allowance (€40 p.m. plus €500 once)
· Pension provision by the company

About the company:

My client is a big international working within the technology sector. They are a global leader in providing IT solutions for their clients and want to expand their company with an experienced professional.

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