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Customer Service Representative (night shifts) | English & Dutch (B2)

Administration / Secretarial
Barneveld
English and Dutch, Dutch, English and Swedish, German and English, Polish and English, English

For our international client based in Barneveld, we are looking for a:

Customer Service Advisor speaking fluent English and Dutch who can work night shifts.

You will be part of an international team, dealing with international clients in banking. You will be responsible for:

- Delivering excellent service on behalf of the client to the customer;
- Answering all kinds of questions the customer may have;
- Monitor the safety of the internal and external client and be aware of fraud;
- Follow lined out escalation procedures;
- Keep a clear and neat administration;
- Work with individual as well as team targets;
- Be active in team meetings and address possible issues.

Requirements:

- You speak English fluently and at least B2 level Dutch;
- Knowledge of Spanish, French, and/or German is a pre;
- Great administration skills;
- Experience with working in a call center is a plus;
- Willing to work at least 3-night shifts a week (22.00h - 6.30h)
You have a valid working permit!

Salary Benefits:

You will be part of a great international team and will work in a beautiful office with canteen and lounge facilities.

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