German speaking Customer service representative

Customer service

Life is full of small and happy moments: the nice scent of your new soap in the shower, getting in a car that smells fresh and clean, sitting in the train next to someone who smells sweet and flowery, etc. Do you agree?

We are looking for internationals who want to help the world live more of these happy moments. Working for our client feels like this hot bath during winter times or this cool drink to refresh you during the hot summer days.

The role
You will be the first point of contact for the customers who might have questions regarding the personal care products. Because every customer is different, we expect your creativity to help them out in the best way possible and to meet their needs. Sometimes you do that by reassuring people ('no, of course we don't test on animals!'). Other times by proposing a good alternative to customers or by sending some samples. In short, you care to help the customer find his moments of happiness.

The offer
- A direct contract with our client, with a salary between 2200€ and 2500€ gross per month (depending on language and experience)
- You will work 40hrs per week (or less), with shifts from Monday to Sunday between 9am and 9pm (you need to be available some evenings, weekends and holidays)
- The opportunity to work in a beautiful building in the center of Amsterdam that promotes sustainability (and even has a Yoga and meditation room)
- Healthy lunches, generous bonuses, pension scheme, travel allowance, a MacBook
- An inspiring training week and great colleagues to coach you (or do Yoga with)

The requirements
- You speak the perfect combination of English and German (excellent writting skills)
- You have a bachelor degree
- You have at least 1-2 year experience of recent customer facing experience
- You are authentic, creative, caring and enjoy working in a team
- You live in the vicinity of Amsterdam and are available to start as soon as possible.

Interested to know more? Please apply through the website.
We look forward to receiving your application.
Please note that due to high level of applications, we will only contact successful applications within 4 working days.

Randstad Multilingual Recruitment / German / Customer Service / Amsterdam

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Work Hours:

40 hours per week