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Customer Service Champion

Customer service
Amsterdam
English

Description:

Is your mother tongue Dutch, French or German? Are you looking for a full-time job in the Amsterdam region? Are you customer-focused who deep down consider yourself a Customer Service Champion?

If so, you might be just the one we are looking for!

Tasks and Responsibilities:

  • Order Management and all related activities
  • Internal and external reporting
  • Investigating customer claims surrounding order status, late deliveries, incorrect invoicing, etc.
  • Providing after-sales support and corrective actions when needed, such as obtaining approvals and processing returns and credit notes
  • Providing customers with information regarding product price and availability

Offer:

  • Salary indication is between 2000 - 2500 euros, depending on experience
  • Opportunity to work in a fun and multi-cultural environment in the Amsterdam region
  • Receive the tools develop and grow within the organisation

Sounds interesting? Go ahead, apply! Looking forward to reviewing your application.

Requirements:

Skills and Qualifications: * You are a native German, Dutch or French speaker, who is also fluent in English - additional language is a plus/ combination of languages is a plus * You have either some experience or great interest in customer service * You are customer-oriented * You think analytically and are detail-oriented * You strive to be a customer service champion by offering excellent customer support to your customers