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Customer service agent (German + English)

Customer service
Amsterdam

Life is full of small and happy moments: Lighting a scented candle on a quiet evening, coming out of your shower energized, smelling that amazing fragrance, and feeling instantly relaxed when you enter your room.

Because our client attaches great importance to the optimal customer experience we are looking for you, our future German-speaking customer service agent!what we offer

  • A starting salary of 2300 euros/month for 40hrs.
  • Flexible working hours from 24 to 40 hours a week.
  • Nice discounts on the products but also in a gym!
  • The possibility to work from home.
  • A direct 7-months contract with our client.
  • Opportunities to grow and evolve in the company.

who are you
You are interested in this role as customer service agent and want to know if you have the right profile? This is who we're looking for:

  • You speak, write and understand German on a near-native level and English on a C1 level;
  • You have at least an MBO level 4;
  • You are available 7 days a week, between 24 to 40 hours, working hours from 9:00 to 21:00 and possibly on the weekends;
  • You have experience with customer service work;
  • You are customer-friendly and also have a commercial approach.

what will you do
As a German-speaking customer service agent, you will be on the first line to:

  • Advise the customers of the German market about the brand and the products (the composition of the products, perfume scents, online purchase, store locations, etc);
  • Informing about the status of the orders, the delivery, the damages and returns;

where will you work
The company you'll be working for was founded in Amsterdam and has become a major cosmetic player in Europe in recent years.
Because of that, they will be offering you:

  • A serious training which will improve your skills for a lifetime;
  • Growth and development opportunities;
  • A supportive and fun team!

job application
Do you see yourself in the German-speaking customer service agent profile described above? Then let us know because we have a job for you!
Apply with your English CV below. Our Multilingual team can't wait to meet you!

Randstad Multilingual Recruitment | English | German | Customer Service Agent | Amsterdam Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

Work Hours:

40 hours per week

Application Procedure:

Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrond bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog sneller!