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Barista

Customer service
Amsterdam
English

Do you have previous experience in the hospitality industry as a barista? Do you enjoy brewing coffee and preparing delicious bevarages? Are you flexible and willing to work weekend shifts? If so, please read on!



We are looking for a barista for our client's state-of-the-art Techlab Café in Amsterdam. This position involves work on a shift schedule, so you need to be ready for that.



Responsibilities:


  • Welcome, encourage, and engage with customers.

  • Create great coffee with passion.

  • Maintain health, safety and cleanliness in the cafe area.

  • Provide assistance in the cafe area, and ticket counter when necessary.

  • Manage transactions with customers using the POS system.

  • Keep the checkout area clean and tidy.

  • Help the office administrator with product orders for the cafe area.

  • Collect feedback from visitors about ways to improve the customer experience and review claims regarding unsatisfactory customer service.

  • Ensure customer satisfaction.

  • Develop ideas, concepts, tools, and new ways to use technology in order to improve the techlab's processes and experience.

  • Attend exhibition training sessions and other professional development opportunities.

  • Embrace the company values and become a brand ambassador for JetBrains Techlab.

  • Work closely with team members to ensure that operations run smoothly and that customer service is excellent.

  • Carry out any additional tasks that the business requires.




Requirements:


  • Great passion for and knowledge of coffee.

  • Dutch language proficiency.

  • Work experience as a barista.

  • SCA Barista foundation certificate preferably on intermediate level.

  • Familiarity with electronic equipment, especially cash registers and POS systems.

  • Strong communication and time management skills.

  • Appreciation for the needs of customers.

  • High school degree.

  • The flexibility and the availability to work weekend shifts.




Ready for this new challenge? Apply now and let's get in touch!



Octagon Professionals International is a full-service recruitment and HR services firm with 30 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customized to individual client needs.



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About the company:

Do you have previous experience in the hospitality industry as a barista? Do you enjoy brewing coffee and preparing delicious bevarages? Are you flexible and willing to work weekend shifts? If so, please read on!

We are looking for a barista for our client's state-of-the-art Techlab Café in Amsterdam. This position involves work on a shift schedule, so you need to be ready for that.