About this role

Our international client who are an international non-profit organisation is looking for a proactive Part-Time (Dutch-speaking) Facilities Assistant.

**Applicants must speak Dutch and must reside in the Netherlands and hold a valid Dutch work visa or have legal authorization to work in the Netherlands**

The Facilities Assistant is responsible for providing day-to-day office and workplace support to contribute to the smooth operation of the office environment. The Facilities Assistant is expected to provide prompt, courteous service to staff, visitors, and external contacts, while supporting a professional, organized, and welcoming office environment. The Facilities Assistant supports the Facilities function through reception services, office support activities, and daily workplace services, ensuring that routine office needs are addressed in a timely manner.

Front office support:

Act as host by greeting and interacting with visitors and staff.

Answer office phone calls and route appropriately.

Receive, log, and distribute incoming mail, shipments, and local courier deliveries as needed.

Assist with shipping of mail going out of the office to various locations (domestic and international).

Support the daily operations of the reception area and help maintain a professional and welcoming environment.

Facility support:

Assist the Facilities team with daily workplace support activities and maintain a professional and organized office environment.

Support the upkeep of kitchen, break areas, coffee machines, work areas, and shared office spaces.

Ensure kitchen facilities, coffee machines, and common areas are clean, organized, and ready for use.

Monitor office supplies, kitchen supplies, and refreshments and communicate replenishment needs to the appropriate contact.

Assist with the set-up and preparation of meeting rooms, including refreshments and catering support as needed.

Assist with on- and off-boarding staff with P&C, including support with Facility Tours.

Identify and report facility-related issues, including equipment, kitchen, or workplace concerns, to the appropriate point of contact

General support:

Provide administrative and office support to, as requested and needed.

Perform other duties as assigned.

0-2 years of experience in reception, office administration, hospitality, customer service, or a related support role.

Experience providing customer service in a professional office environment preferred.

Ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint.

Must be eligible to work in the Netherlands. It is important for the applicant to be a resident in the Netherlands and have valid work authorization.

Excellent written/verbal communication in Dutch and English.

Excellent interpersonal skills and demonstrated ability to interact professionally strong sense of customer service.

Strong organization skills with an eye for details, ability to plan, prioritize, and implement day-today operations in a timely manner in a fast-moving, dynamic, and time-bound environment.