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Customer Success Specialist | German & Dutch

Customer service
Rotterdam

Are you (near) native German and Dutch speaker ready to skyrocket your career? One of our clients, the leader in consumer goods in the heart of Rotterdam, is looking for a Customer Success Specialist to join their fun, dynamic and international team!

In this role you will:

  • Be the first point of contact for customers concerning orders and other requests
  • Assist customers online (phone-emails-social media) with information on the products (defects, returns, delays etc.)
  • Ensure a pleasant shopping experience
  • Stay updated about the latest market trends

What is in it for you?

  • Flexible working hours, to fit your wishes and needs
  • Friendly atmosphere, vibrant and fun working space and great team activities
  • Public transport reimbursement
  • Great starting salary and secondary benefits.
  • Excellent growth opportunities
  • 10% discount on products

Job Requirements:

  • (near) Native fluency in both German and Dutch
  • Ideally MBO 4 or HBO level of education
  • Relevant work experience in Customer Service would be nice but not mandatory
  • Proactive and service minded
  • Excellent communication skills

If this sounds interesting to you, don't hesitate to apply directly or contact me for more information!