Key Account Manager | French

As Key Account Manager, you are responsible for shaping and driving the long-term commercial strategy for some of the organization’s most important national accounts. This is not a traditional sales role; it is a senior, strategic position in which you act as the architect of multi-year Key Account Plans.You operate at head-office level and navigate smoothly between customers, internal stakeholders, and international decision-makers. With strong analytical skills, commercial acumen, and cultural sensitivity, you build sustainable partnerships and create long-term value. The role covers both B2C and B2B segments (approximately 50/50), and you lead through influence rather than formal authority.
Key responsibilities

• Develop and execute multi-year Key Account Plans for strategic national customers
• Take full ownership of volumes, targets, pricing, and commercial strategy at HQ level
• Lead complex negotiations and secure mutually beneficial long-term agreements
• Identify market trends, customer needs, and growth opportunities and translate them into concrete solutions
• Work closely with marketing, sales, supply chain, and category management teams
• Guide and align field account managers in translating strategy into local execution
• Monitor performance, KPIs, and contractual commitments and drive continuous improvement
• Effectively operate within an international matrix organization with multiple stakeholders