Carrier Relations Manager - English

Our client is a fast-growing, technology-driven company operating in the AI communication space, helping businesses streamline customer interactions through intelligent, real-time messaging solutions.

Currently expanding, they are looking for a driven Carrier Relations Manager to take full ownership of their carrier routing partnerships by building and expanding a global network of voice and SMS routes from the ground up.

Job Profile for Carrier Relations Manager
Responsibilities will include, but not be limited to:

• Develop and execute carrier strategy, driving capacity expansion across the US, Canada, and UK, with additional focus on Poland, Australia, and broader European markets
• Establish and maintain strong partnerships with voice and SMS carriers, aggregators, and routing providers
• Negotiate commercial agreements, including pricing structures, minimum commitments, service level agreements, and payment terms
• Monitor and optimise routing performance, improving delivery rates, quality, and cost efficiency
• Conduct regular pricing and performance reviews with existing partners
• Collaborate with engineering teams to support technical onboarding, testing, and launch of new routes
• Provide regular reporting on pipeline development, signed routes, margin performance, and market insights to leadership

Candidate Profile for Carrier Relations Manager

• Must be fluent in English, both written and spoken
• Telecom and routing knowledge is a plus but not a requirement - full onboarding support will be provided
• Experience working with performance marketing and lead generation clients, supporting commercial growth activities
• Highly proficient in using AI tools on a daily basis to accelerate research, outreach, contract analysis, and reporting activities
• Results-driven commercial professional with a strong hunter mentality, focused on acquiring and closing deals with carriers and aggregators, with proven success in achieving strong sales outcomes
• Possesses solid commercial judgement with confidence in pricing strategy, margin optimisation, and contract negotiation
• Works independently with self-management skills, effectively prioritising tasks and delivering outcomes without close supervision
• Presents a trustworthy, sharp, and confident profile when engaging with external partners and stakeholders
• Adapts quickly to fast-changing environments and contributes effectively within small, agile, and dynamic teams

What Our Client Offers

• Competitive compensation aligned with the experience
• Opportunity to work in a fast-growing AI company with a global footprint and a high-impact product used by businesses worldwide
• Remote setup with a globally distributed team, operating across multiple continents
• Flexible working hours focused on outcomes
• Exposure to a fast-scaling AI product used by thousands of businesses globally
• Opportunity to work closely with founders and senior leadership
• Real ownership and impact in a high-growth environment