About this role

Our client is an international media and entertainment giant, offering streaming services to millions of members worldwide who enjoy TV series, documentaries, movies and an exciting gaming experience.

We are looking for an experienced Social Media Operations Specialist to join their team in Amsterdam.

In the role, you will work closely with cross-functional stakeholders, vendors and external partners to manage workflows, oversee campaign trafficking and ensure operational excellence across global social media campaigns. This is not a creative role, this is a role for someone deeply passionate
about driving the complex and unseen technical engines that bring big brands to
global audiences.

Job Profile for Social Media Operations Specialist
Responsibilities will include, but not be limited to:

Manage social campaign delivery and asset publishing across Instagram, TikTok, YouTube and X/Twitter in multiple regions
Liaise with client platform representatives on time-sensitive issues
Execute planned and reactive takedown responsibilities
Execute security workflows, including page and platform access
Manage vendor and agency operations, including onboarding, training, monitoring and escalations
Oversee QC/QA processes
Contribute to managing and optimising operational metrics
Deliver operational and performance reporting
Coordinate localisation and secondary asset development
Maintain operational and measurement tools and dashboards routinely
Maintain workflow documentation and manage internal cross-functional communications
Provide daily and weekly campaign or project status updates
Identify and resolve technical issues across internal and external toolsets
Provide recommendations to optimise operational workflows

Candidate Profile for Social Media Operations Specialist

Must be fluent in English, both written and spoken
4+ years of experience in Social Media Marketing, Ad Operations, Entertainment Ad Tech and/or Media Operations
Experience working across multiple EMEA markets
Knowledge of social media security workflows and systems
Proven ability to manage high volumes of assets with accuracy
Proficiency with third-party reporting and productivity tools (e.g. Sprinklr, Google Workspace, Airtable, Monday.com, 1Password, Google Campaign Manager)
Strong understanding of media platforms and asset formats
Proven ability to develop effective media management and delivery solutions
Data-driven approach to analysis and problem-solving
Strong cross-functional project and stakeholder management skills
Relevant certifications are a plus

What Our Client Offers