Customer Support Specialist | French | Amersfoort

For an international technical company in Amersfoort.

Are you a native French speaker and experienced in business-to-business Sales Support and do you have technical affinity? Then this role of Customer Support for the French market is custom made for you! The position of Customer Support is a sales and technical support position within a technical environment handling sales and general technical issues for customers in France.

• Provide excellent customer service


• Technical knowledge and support of all company products


• Issue and follow-up on quotations


• Handle customer requests


• Develop and maintain close relationships and contact with dealer base


• Coordinate the training academy each month (participating during lunches and/or dinners with customers)

• Excellent to native communication skills in French (written and verbal)


• Fluent English language skills both verbally and written


• Technically literate or have affinity with technical products


• Preferably 2 years of experience in a B2B customer service department


• Initiative, adaptability, representative and professional attitude


• Strong attention to detail, highly organized, computer literate


• Ability to prioritize tasks and requests


• Ability to work well in a fast-paced professional office environment

What's in it for you:

• 13th-month salary


• Health insurance contribution


• Pension Contribution


• Extensive training programs


• Working within a professional team


• Hybrid working model: 2 days working from home and 3 times per week from the office in Amersfoort