Customer Support Specialist | French | Amersfoort

For an international technical company in Amersfoort.

Are you a native French speaker with customer service experience and an interest in learning about technical products? Then this Customer Support role for the French market could be a great fit for you! As a Customer Support Specialist, you'll support customers in France with their questions, product information and general technical queries, while working in an international and professional environment. Your responsibilities will include:

• Provide excellent customer service.


• Issue and follow-up on quotations.


• Handle customer requests.


• Develop and maintain close relationships and contact with dealer base.


• Coordinate the training academy each month (participating during lunches and/or dinners with customers).

• Excellent to native communication skills in French (written and verbal).


• Fluent English language skills.


• An interest in or affinity with technical products - you do not need to be a technical expert. Full training will be provided, so a willingness to learn and an interest in understanding the products are more important.


• Preferably some experience in a B2B customer service department.

• 13th-month salary


• Health insurance contribution


• Pension Contribution


• Extensive training programs


• Working within a professional team


• Hybrid working model: 2 days working from home and 3 times per week from the office in Amersfoort