Vacancy | Customer Experience Analyst | French | English | Italian | Portuguese | Spanish Full time | Tilburg

Role Overview

We are seeking a Customer Experience Analyst with strong analytical skills and fluency in French and English, plus one of the following: Italian, Portuguese, or Spanish. The purpose of this role is to analyze customer survey responses and report outcomes to management to boost sales and customer satisfaction. Responsibilities include providing in-depth market and regional survey summaries, improving customer experiences, collaborating with global teams, and handling difficult satisfaction issues when needed.

What We Offer

• Full-time role
• Long-term career opportunities
• Salary between €2,300 and €2750 gross per month
• Additional benefits including holiday allowance and paid days off

Candidate Requirements

• BA degree or equivalent relevant experience
• Excellent communication skills in French and English, plus one of Italian, Portuguese, or Spanish
• Strong analytical skills and proficiency in MS Excel
• Ability to prioritize tasks and adapt to changing priorities
• Proactive and self-motivated approach to achieving results
• Keen eye for identifying trends and potential issues
• Strong customer focus and awareness

About the Company

Excellent client is a leading global technology company with a large, modern facility in Tilburg, the Netherlands. With headquarters in the US, the company is dedicated to training and staff development, employing over 30 nationalities.