Vacature I Customer Service German, Dutch, English I Amsterdam

What exactly are you going to do

Do you have an affinity for fashion and want to deliver a high level of customer service by working in a growing retail company based in Amsterdam?
Then this job might be for you!

As a Customer Service Employee you are responsible for:

• The first contact with (German and Dutch) clients B2B via phone or email
• Creating an excellent customer experience based on relationship and trust
• Answering questions about products, orders, delivery, returns…
• Accurate registration of data in different software programs and follow up clients
• smooth collaboration with colleagues as the team is small
• Sales oriented
• Attend professional events occasionally

What do we offer you

We offer you a long-term employment with a salary between € 2300 and € 2800 based on 40 hours and previous experience. You will receive the standard holidays per year, 8% holiday allowance and some discount on the brand products. Pension plan. Some company’s activities are also organized.

Job Requirements

Experience and skills:

• Intermediate vocational education (MBO)
• Strong typing and PC skills
• Minimum a year experience in Customer Service
• Native or near native level of German, fluency in Dutch and English
• You are interested in fashion
• Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
• You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
• Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation and you are independent.

About the company