Second Line Compliance Operations Fraud Guide
Updated: 24 Jan 2025
You’ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
Take Ownership
• Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️♂️
• Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
• Bring empathy and effective communication into every interaction to provide the best support possible
Requirements:
- You have knowledge of fraud monitoring and prevention
- You speak English fluently and have strong communication skills, while showing empathy
- You're a problem solving enthusiast, and can prioritize your work when needed
- You thrill at leading thorough investigations, using your attention to detail for efficient resolution
- You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
- Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.
Your space to perform
We give you the space and the tools you need to succeed 💪🏼
🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
📚 Accelerate your career growth with bunq Academy and learning budgets
﹩ A competitive gross monthly base salary between €3,395 - €3,704
🎯 Bonus potential based on the impact you make
💸 Monthly contributions to your phone and internet bills
💻 A Macbook to keep with you while you're with us
👩💻 Working hybrid & earn Digital Nomad perks over time
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
🍪 Lunch and snacks at the office, vegan options included
🚴♀️ Stay fit & healthy with a Multisport gym card
⚕️ Private health insurance, just in case
🍻 Friday drinks, team events, and other celebrations - bunq style!