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Post & Mail in the Netherlands

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When sending and receiving letters or parcels in the Netherlands, there are various rules, charges and services to be kept in mind.

Post offices

Most post offices in the Netherlands are open Mondays to Fridays (9am - 5pm). You can purchase boxes, wrapping paper, tape and pens in most post offices, but you are generally expected to have the parcel ready to be sent. Find the nearest post office.

Post boxes

Dutch post boxes are usually red or orange, with two separate slots. The right slot is for letters being sent to nearby zip codes, and the left one is for mail to further destinations. Post boxes are generally emptied every week day at 5pm, except for holidays. If you post a letter before this time, your letter should be delivered some time the next day, if sent to an address within the Netherlands. Letters sent on Saturday, Sunday or Monday are delivered on Tuesday. Find the nearest post box.

Size of letters and parcels (post box)

  • Minimum size: 14 x 9 cm
  • Maximum size: 38 x 26,5 x 3,2 cm
  • Maximum weight: 2 kilos

Postage stamps

Dutch postage stamps often have a number, rather than their worth printed on them. Here’s what the numbers mean:

  • Dutch stamp number 1 = 0,78 euros
  • Dutch stamp number 2 = 1,56 euros
  • Number 1 with international mark = 1,33 euros

Sending letters

Letters can be posted through post boxes, which are located on public streets.

Mailing costs for a letter (within the Netherlands)

  • 0 - 20 grams: 0,78 euros
  • 20 - 50 grams: 1,56 euros
  • 50 - 100 grams: 2,34 euros
  • 100 - 250 grams: 3,12 euros
  • 250 grams - 2 kilos: 3,90 euros

Mailing costs for a letter (International)

  • 0 - 20 grams: 1,33 euros
  • 20 - 50 grams: 2,66 euros
  • 50 - 100 grams: 3,99 euros
  • 100 - 250 grams: 6,65 euros
  • 250 grams - 2 kilos: 14,63 euros

Notes on sending letters

  • Prices for sending letters outside the Netherlands may differ per country.
  • The above are the standard costs. To send a registered or insured letter, extra costs apply.

Sending parcels

In general, the rule is that as long as a parcel fits through a standard post box slot, it can be mailed through the post within the Netherlands. It costs 3,95 euros to send a package through the post box. Parcels that do not fit through the post box need to be sent via the post office, or a parcel shop.

Costs and size for sending a parcel (within the Netherlands)

  • 0 - 10 kilos: 6,95 euros
  • 10 - 30 kilos: 13,25 euros

Maximum size:

  • Up to 10 kilos - 100 x 50 x 50 cm
  • 10 to 30 kilos - 176 x 78 x 58 cm

Costs and size for sending a parcel (International)

  • 0 - 2 kilos: 24,39 euros
  • 2 - 5 kilos: 34,30 euros
  • 5 - 10 kilos: 58,30 euros
  • 10 - 20 kilos: 105,30 euros

Maximum size: 100 x 50 x 50 cm

Notes on sending parcels

  • Prices for sending parcels outside the Netherlands may differ per country.
  • The above are the standard costs. To send a registered or insured parcel, extra costs apply.

Customs clearance tax

Parcels sent from non-EU countries will have to go through customs clearance. You will be charged for VAT, customs duties and clearance tax when:

  • A commercial parcel is noted as being worth more than 22 euros.
  • A gift is noted as being worth more than 45 euros.

Please note: these costs can turn out to be rather high, and they will be expected to be paid in cash upon delivery.

Track & Trace

For an extra charge, you can add a Track & Trace code to your parcel or letter. Once the item is underway, you can track and trace your parcel here.

Pickup points

In certain cases, a parcel will be delivered to the most nearby pickup point, rather than to your home address. This can be the most nearby post office, or a parcel shop that is connected to the delivery company that is handling your parcel.

Delivery companies

Most information on this page is about sending letters and parcels via PostNL. There are also other specialised deliver companies such as DHL, FedEx or UPS.

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