Vacancy | Internal Account Manager | French and Dutch

What exactly are you going to do

Interested in joining a growing international company active in the architectural design field?
As an Internal Account Manager you will be responsible for:

• Managing key account contracts, claims, open orders, order irregularities and forecasts. You will close hedge contracts and pro-actively inform customers about their order behavior. Your aim is to maximize commercial results by generating, quoting and follow up of inquiries.
• Give excellent support bij informing, supporting and challenging the Area Sales Managers in all their activities. You will also offer first line advise regarding products and product options.
• Grow relationships by working together in tight-knit teams. Build and maintain strong, open and equal relationships with customers and initiate critical conversations with other departmens to improve customer satifaction
• Gather and share information by transferring customer needs to the internal organization. Gather and pro-actively share market information. Eager to change and learn new products and processes to improve added value.

What do we offer you

A fulltime and highly independent position in an international team. The salary depends on experience, plus a 13th month and 40 holidays every year.

Job Requirements

Bachelor level or comparable level with at least 3 years relevant work experience in inside sales

• Fluency in business French is a must, as well as fluency in English and Dutch. Additionally, Italian is considered a plus.
• Preferably experience and / or affinity with an international B2B environment
• Knowledge and experience with Microsoft Office
• Service minded: customer focus, build and maintain multiple relationships
• Offer customers maximum reliability and transparancy in terms of Supply Chain, service and product development
• Commercial attitude: assertiveness, negotiation skills and result driven
• Excellent communication skills
• Strong and natural teamplayer
• Accurate and self decisive
• High level of enthusiasm, dynamic and positive by nature

About the company