Customer Service Desk Agent | Temporary
Posted on April 1, 2026
Eindhoven
English
Posted on April 1, 2026
About this role
Our client is seeking a Temporary Customer Support – Service Desk Specialist (6 months) to support their EMEA operations. The role involves close collaboration with internal Service, Logistics, and Laboratory teams located in Eindhoven (Netherlands) and Norwich (UK).
What You’ll Do:
What You’ll Do:
- Process service and RMA (Return Material Authorization) requests accurately in the CRM system
- Create pickup labels for customer shipments
- Send confirmations and customer communications via email
- Process shipping confirmations
- Send calibration certificates to customers
- Support preparation and dispatch of loan units
- Follow defined procedures, work instructions, and communication guidelines
- Provide flexible support to the team during high workload periods
Requirements
- Fluency in speaking and writing in English
- Experience with the MS Office package.
- Strong team player.
- Excellent communication and customer handling skills.
- Proactive problem-solving attitude.
- 40 hours per week availability
- You are located near Eindhoven
Salary
€2700-€2700 per month
The company
Our client is a dynamic and innovative company that delivers advanced solutions to support businesses and professionals worldwide.
Application Procedure
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