Customer, Sales & Dealer support representative (Technical focus) - German
Posted on July 1, 2026
Lelystad
English, German
Posted on July 1, 2026
About this role
Key Responsibilities
- Provide technical sales support to dealers, responding to spare parts enquiries via phone and email.
- Build and maintain strong relationships with dealers and suppliers to support business growth.
- Monitor dealer orders and ensure priorities are managed efficiently.
- Work closely with the technical team to provide accurate information and resolve customer queries.
- Develop a solid understanding of the company's products to confidently advise dealers on technical parts-related questions.
- Monitor pricing across product categories and support dealer inventory management.
- Deliver training sessions to dealers on spare parts systems and processes.
- Identify opportunities to improve daily operations and contribute ideas for process optimization.
- Opportunity to attend trade shows and onsite customer visits
Requirements
Your profile
- Native-level or C2 German, with fluent English.
- Strong analytical skills with the ability to interpret data and prepare reports.
- Excellent communication and interpersonal skills with a customer-focused approach.
- A collaborative team player who enjoys working in an international environment.
- Confident in resolving issues and managing stakeholder expectations.
- Experience with SAP or similar ERP systems is considered a strong plus.
- Understanding of logistics processes and Incoterms is advantageous.
- Willingness to travel occasionally.
- Experience in the construction, agricultural machinery, automotive, or a related technical industry is an advantage but not essential.
- Drivers license
Salary
€3300-€3900 per month
The company
Our client is a Global manufacturer specializing in heavy construction machinery. Known for innovation, the company integrates advanced noise reduction systems, fuel-efficient hydraulic technology, and robust design into its machinery. The Headquarter is based in Asia and for their European Headquarter.
Application Procedure
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