QMS Implementation and Audit Lead (ESA/ESTEC)
About this role
Octagon Professionals is seeking several professionals to provide service support to Quality Managers across various Directorates at the European Space Agency (ESA), based at ESTEC, Netherlands. The Quality Management and Assurance Section (TEC-QPQ) at ESTEC is a corporate quality management function operating under the authority of the Directorate of Technology, Engineering & Quality (D/TEC) and the ESA Quality Manager.
The main duties of personnel assigned to TEC-QPQ include supporting Quality Managers with a range of quality management (QM) activities, such as preparation for management reviews, audit planning and execution, liaising with ESA process owners, supporting process definition, developing and maintaining management system portals, preparing and conducting awareness sessions, internal communication and training, monitoring action items and audit findings, tracking supplier performance and customer satisfaction, and contributing to ESA-wide improvement initiatives. The assurance-related responsibilities focus on supporting operational quality, particularly in laboratories, the test centre, and building/facility management.
Personnel are required for three work packages. For the first of these packages (WP1), we are recruiting a QMS Implementation and Audit Lead. The personnel selected shall constitute a team from which a Service Manager and Deputy will be appointed. The Service Manager and Deputy should have a minimum Master's level degree and possess a sound and proven experience in team management.
WP1 - QMS Implementation and Audit Lead.
Join ESA's TEC-QPQ team in delivering agency-wide support for the Quality Management System (QMS). This role is focused on ensuring compliance with ISO 9001 and contributing to audits covering environmental, health & safety, and energy standards, as part of the OneESA Management System initiative.
Responsibilities:
- Maintain and improve Directorate QMS in line with ISO 9001.
- Support management reviews, audit planning and execution, and internal training.
- Develop and maintain QMS documentation, dashboards, and portals.
- Analyse feedback, risks, opportunities, and supplier performance.
- Plan and conduct audits in accordance with ISO 14001, ISO 45001, and ISO 50001.
- Support transition processes to updated ISO standards.
Profile:
- Proven experience in ISO 9001 QMS implementation and auditing.
- IRCA-certified Lead Auditor in ISO 9001 (or equivalent).
- Familiarity with ISO 14001, ISO 45001, and ISO 50001 auditing practices.
- Strong skills in documentation, data analysis, and stakeholder communication.
- Excellent interpersonal and communication abilities.
We offer:
- Attractive remuneration package.
- Up to 30 vacation days & additional 12 public holidays based on the 40h working week.
- Pension contribution to a tailor-made pension scheme.
- Yearly subscription to the ESTEC gym facilities and a swimming pool.
Ready for this new challenge? Apply now and let's get in touch!
Octagon Professionals International is a full-service recruitment and HR services firm with 30 years of experience in the European and international market. Our large network of professionals across multiple functional areas, and multi-national team provide flexible solutions customised to individual client needs.
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