About this role

The role of HR Generalist

As HR Generalist for the Swisscom DevOps Center, you will be part of the HR team. The team consists of HR Business partners and operational services supported by our external HR service partner. The HR Generalist will be part of the operational services.

You will be responsible to ensure our 400+ Swisscom DevOps Center employees are served, supported by answering questions, guiding them through our HR processes following Swisscom policies with a professional but personal approach.

Meanwhile, you ensure smooth operational processes within expectations: improved employee satisfaction, executing the HR policies, ensure cases are handled with expected lead-time, ensure data is up to date in our HR related systems, data driven reporting and analyses, process improvement proposals, and/or existing policies.

HR service happiness within the team is an important element of your daily activities!

What you do

Carry out HR operational services in collaboration with the HR services partner
Relocation, onboarding and offboarding of employee
Sick leave management
Administering benefits such as service travel, work from abroad, home office equipment, future savings, expense claims
Creating documents (such as employee statements) and drafting employee letters
Payroll mutations, expense claims
Conduct employee feedback meetings and exit interviews
Manage end-to-end employer submission tickets within HR Operations, ensuring timely execution, accurate processing, and seamless coordination across stakeholders
Diagnose areas of improvement and drive appropriate solutions, striking the right balance between speed and processes
Review, update, and communicate HR policies and processes

Requirements

Who will be a great fit

You are already living in the Netherlands, and have good knowledge of Dutch labor law including employment regulations
At least 2 years of experience within the HR domain
Excellent level of proficiency in English, Dutch is a plus
Have excellent written and verbal communication, including high-quality document preparation and presentation skills
Self-sufficient & start-up mentality with a willingness to enter a situation where the processes have not been established yet
Enjoys international environments and able to work in multicultural teams

Soft-skills

Team player, ownership mindset, and adaptable
Hands-on, proactive mindset, eager to learn and share new ideas

About us

We are serving the Swiss market as Switzerland’s leading IT & Telecom company. We are actively driving digitalization and networking, and tapping new paths for our customers and our employees. To do so we are and act trustworthy, committed and curious.

Since 2019, we have been building up the coolest DevOps Center with 400+ employees at the top of the World Trade Center in the heart of Rotterdam. The Local Service Team is responsible to support our employees with our different departments: Office management, Community, Marketing and Employer Branding, Talent Acquisition, Finance, IT Service management, Compliancy and HR.

Within the Local Service Team, we are looking for a passionate HR professional, who has a lean way of working mindset and appreciate the team collaboration.

Perks