Customer Support Specialist | Polish OR Czech | Amsterdam
Posted on October 13, 2026
Amsterdam
Czech, English
Posted on October 13, 2026
About this role
Our client is a global investment bank in Amsterdam's financial district. As Customer Support Specialist, you'll be part of a team with one mission: excellent customer service on investment products. It's a strong starting point for anyone looking to grow in the financial sector.
Responsibilities/Tasks
- Answer customer enquiries quickly and efficiently, mostly by phone
- Help customers with questions about investment products
- Find solutions and make sure customers are happy with the service
- Build in-depth knowledge of the bank's investment products
- Work in line with the company's regulations
Requirements
- Fluent Polish and/or Czech
- Background or strong interest in finance and investing
- Bachelor's level (HBO) or equivalent ability
- Strong communication skills and real empathy for customers
- Eager to learn, ambitious and enthusiastic on the phone
- Already living in the Netherlands with the right to work here
What's in it for you
- Hybrid working
- 30 vacation days
- Premium-free pension
- Fresh lunches, online training and growth opportunities
- Modern office and a friendly team with Friday drinks
Work location
Amsterdam
Interested?
Sounds like your next step? Click Apply and your application goes straight to our recruitment team.
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