Sales Support Officer

Customer service

What do you do on a daily basis?

  • Offer administrative and sales assistance to the Account Manager and/or Sales Manager;
  • Assists with daily inquiries and concerns regarding sales;
  • Participate in weekly sales meetings;
  • Regularly utilizes ERP systems specific to the logistics industry;
  • Contributes to resolving disputes with pricers and back-offices;
  • Aids in identifying root causes of issues;
  • Manage all customer quotation requests (and those from account managers);
  • Follow up on quotations promptly;
  • Maintains accurate records of quotations.


Who are you?

  • Proficiency in Dutch and English is required, with French being desirable;
  • Familiarity with MS Office suite, CRM software, and logistics industry softwares;
  • Effective communication abilities;
  • Customer-centric approach and achievement-oriented mindset;
  • Skilled in relationship building and collaboration;
  • Demonstrates problem-solving capabilities;
  • Possesses adequate knowledge of the company's products;
  • Prioritization and time management skills;
  • Adaptable to multitasking and shifting priorities;
  • Compliance with company policies and protocols.

Salary Benefits:

What does the company offer?

  • A salary between 2.500 and 4.000 euros per month, based on experience;
  • Pension plan with contributions entirely covered by the company;
  • Group health insurance with reduced rates;
  • Access to learning resources and courses;
  • Birthday bonus;
  • Possibility to work form home once a week;
  • Fulltime basis of 37,5 hours per week;
  • 26 vacation days;
  • Initial contract of 1 year.
About the company:

Our client is a leading company in providing supply chain solutions worldwide.