Booking Consultant | German

Customer service
English, German

Do you have great communication skills, a commercial and customer orientated attitude and are you ready for your next adventure? Then this role might be the perfect match for you.

As a Booking consultant you help tenants book their dream place abroad, while also assisting landlords and help them with questions or complaints. You are in this role responsible for the performance of the key accounts, that are located in the DACH region. You are in direct communication with Sales Account Managers and work closely together. By following up on prospect tenants over email and phone, you close bookings and also perform after booking operations to ensure a smooth process. By helping customers use the platform, creating listings and help book their places, you ensure the growth of the business.
Together with the team, you share best practices and identify improvements within the processes.

About the company:

Our client is an international Rotterdam based organization active in the rental accommodation market. They are active in 32 key cities in Europe and are expanding rapidly.