About this role

What exactly are you going to do

Support Help Desk environment by providing technical advice & solutions to end users for desktops, applications and connectivity purposes;
Ensure all Help Desk requests are managed from within the support application;
Install software applications, resolve applications problems, replace faulty desktop hardware and perform preventative maintenance on desktop systems;
Build/rebuild desktop systems according to the department work instructions;
Work together with fellow network administrators to ensure end users have functional network and system connectivity;
Support local network peripherals;
Maintain library of PC software;
Maintain inventory of all software/hardware of each company computer;
Participate in assigned cross-functional IS projects;
IT policy enforcement, compliance maintenance and sustainability.

You will be offered a contract through our agency for the initial 6 months.

Must be process oriented and have experience following formal work instructions/network diagrams;
Understanding of IT compliances and policies;
Must possess excellent time management skills and a positive, professional attitude;
Must be willing to work an early shift atleast twice a week, in order to communicate with countries overseas;
Excellent English verbal and written communication skills required;