Field Service Engineer Venlo

Are you an experienced Field Service Engineer with a strong mechanical background and a passion for solving complex technical problems?

For an international manufacturer of advanced packaging machinery, Xelvin is looking for a Field Service Engineer who will support customers within the food and beverage industry. You will install, maintain and improve high-quality packaging machines at customer locations across Europe.

This position offers a high level of independence, international travel and the opportunity to develop into a technical specialist within a global organisation.

What will you be doing?

As a Field Service Engineer, you will be the technical point of contact for customers. You will ensure that their packaging machines operate safely, reliably and efficiently.

Your responsibilities will include:

• Performing professional service, maintenance and repairs on existing packaging machines.
• Installing, assembling and commissioning new machines at customer locations.
• Diagnosing and resolving mechanical, electrical and automation-related malfunctions.
• Carrying out machine modifications, upgrades and conversions.
• Providing both on-site and remote technical support.
• Performing preventive maintenance to reduce downtime and improve machine availability.
• Monitoring machine performance and identifying potential technical issues at an early stage.
• Advising customers and sharing technical expertise to solve operational problems.
• Training customer employees in the correct operation and maintenance of the machinery.
• Preparing accurate service, quality and installation reports.
• Maintaining clear communication with customers and the Field Service Manager.
• Identifying possible commercial opportunities or risks during customer visits.
• Working closely with an experienced and internationally oriented Field Service team.