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Food & Beverage Breakfast Waiter/Waitress PT/FT

Horeca / Tourism
Amsterdam

Description:

A Food & Beverage Breakfast Waiter/Waitress with Waldorf Astoria Hotels & Resorts is responsible for delivering an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a flawless experience.

If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Amsterdam. Because it is with Waldorf Astoria Amsterdam, we promise our guests a memorable experience anytime they visit this extraordinary property.

To help our team members reach the level we require, a multitude of internal and external trainings are offered. Additionally we show our dedication towards development and growth through semi-annual performance reviews.

What will I be doing?

As a Food & Beverage Breakfast Waiter/Waitress you will be responsible for performing the following tasks to the highest standards:
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Assist other departments wherever necessary and maintain good working relationships

Requirements:

What are we looking for?
A Food & Beverage Breakfast Waiter/Waitress serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous Food & Beverage and/or industry experience
  • Positive attitude
  • Excellent in Dutch and English language both spoken and written
  • Good communication skills
  • A morning person
  • Flexible attitude and willing to assist in other departments
  • Candidate must be in the possession of a valid residence and working permit for the Netherlands
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement.
As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 4,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.
In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.
We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands. The magnitude of this company leads to numerous career opportunities worldwide. The company also manages the world-class guest reward program Hilton HHonors®.
Work Hours:

Full time / Part time hours per week

About the company:
Waldorf Astoria Amsterdam opened its doors on May 1st 2014.
Inspired by timeless Dutch history, Waldorf Astoria Amsterdam brings the legendary True Waldorf Service to a storied and unforgettable destination. Once wealthy patrician houses built during the Golden Age, Waldorf Astoria Amsterdam is situated on the Herengracht, enjoying a prime location in the city’s most beautiful and oldest canal setting.

All 93 elegant spacious rooms and suites offer views over the Herengracht canal or the private courtyard garden, and feature a wealth of modern amenities and thoughtful touches to make the guest stay memorable.

Guests can dine in style in our sophisticated 2-Michelin star fine dining restaurant Librije’s Zusje Amsterdam, or in our Goldfinch Brasserie, where you can savour exquisite international cuisine.

The wonderful, luxurious and relaxing Guerlain Spa can be found on the ground floor. This is the first spa in collaboration with Guerlain in the Benelux region.

All these outlets and more are stafed with amazing people who are always looking for new vibrant minds to stengthen the team and together provide the True Waldorf Service.