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Customer Relationship Coordinator; German speaker

Supply Chain / Logistics
Rotterdam

Description:

Job description
As a Customer Relationship Coordinator you are responsible for serving a defined group of industrial customers by managing a commercial relationship. By working closely with other departments within the company (logistics, sales, HSSE, finance and other) you ensure that the full range of services is provided to your customers. Together with the Account Executive, you form a well-functioning Customer Team.

Requirements:

- Two to six years of experience in a business-to-business customer service role;
- Fluent German;
- Able to build and maintain customer intimacy, mainly by telephone;
- Provide differentiated services to segmented customers;
- Respect for different cultures in order to maintain a 'local touch' for customers served from a customer center typically outside their country;
- Take an active part in contributing to best practice sharing within customer centers;
- Team player;
- Well organized and able to multitask and set priorities.
Work Hours:

40 hours per week

About the company:
International company in the oil and gas industry.