German-speaking Customer service representative

Customer service

Are you looking for a position in customer service in Amsterdam, and do you want to be part of a nice team with an informal way of working? Do you like supporting customers' questions and inquiries about their purchases? If in addition to this do you speak fluent German and English, we might have the perfect opportunity for you!what we offer

  • €12,24 gross per hour
  • 40h per week
  • 25 vacation days (yearly)
    8,33% holiday pay
  • You get a full day of training with the team
  • A 3 months contract, with a chance of extension

who are you

  • You speak and write German at a (near) native level and you are fluent in English
  • You have at least 1 to 2 years of experience in a customer service-oriented role
  • You are available to work on Saturday from time to time (for a nice extra 50% on top of your salary)

what will you do

  • You answer B2B and B2C client questions through phone, email, and chat and process orders;
  • You proactively assess a client's needs and act accordingly;
  • You analyze customer feedback, and proactively make suggestions for improving processes;
  • Because of your flexibility, you like to help other teams out when needed!

where will you work
The company we are hiring for works both B2B and B2C and is one of the major European players in the industry. The culture is informal and is similar to a culture you may find in a family-run business. The position is for two months initially, with a chance for an extension.job application
Does this sound like the perfect job for you? Then apply with your English CV. We will contact you within 2 working days!

Randstad Multilingual | German | English | Customer service | Amsterdam Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

Work Hours:

40 hours per week

Application Procedure:

Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrondt bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog sneller!