Various public transport organisations in the Netherlands agree, track operator ProRail was not prepared for the snowstorms on December 10 and 11 of last year. So reports Dutch newspaper AD. It turns out that some railway switches were not ready for the Dutch weather.
Around 5.500 railway switches in the Netherlands have heaters installed. Two-thirds of these heaters are powered by gas. Since these heaters can get clogged when it snows, ProRail has been replacing them with switches that are powered by electricity. As it turns out, however, not all of the new switches were functioning properly.
This meant that on both days, around 50 switches malfunctioned and over 100 trains were cancelled, leaving travellers stranded.
Various public transportation organisations have voiced their opinion on the matter:
Even though over 100 trains were cancelled at the time, ProRail wants to emphasise that it did everything it could to prevent cancellation, and that is was only one percent of the heated switches that did not function properly.