Visual Operations Specialist

For a global fashion brand based in Amsterdam, we’re hiring a Visual Operations Specialist to support the rollout of a new global platform—connecting regional teams and elevating the retail experience across markets. This cross-functional role blends tech, training, and visual merchandising to drive seamless execution and brand impact. Deadline for submissions is Monday 15th September at 12:00 noon.

The Team

The Global Consumer Brand Experience department is responsible for providing consumers with the most compelling store experience through store design, visual merchandising, and windows across all channels and markets. The Store Experience & Visual Operations team is a key pillar within the department, responsible for shaping and driving an elevated, world-class retail experience that strengthens brand desirability and fuels business growth. 

The Position

The Visual Operations Specialist is a key player in the successful deployment of the brand's new global to regional platforms, connecting teams across the globe. This role ensures seamless execution of this project by gathering feedback from key stakeholders, supporting the development of the rollout plan, and onboarding strategies. You will also work closely with internal tech teams, tracking key milestones and communicating progress to ensure a smooth and effective platform launch. 

This position works cross-functionally with Visual Merchandising, Store Design, Marketing, and Regional Teams, ensuring that all initiatives are engaging, strategic, and aligned with the department’s broader objectives.

Role and Responsibilities

• Support the implementation of the new digital platform strategy, helping to ensure it aligns with departmental goals and user needs.
• Assist in the planning and execution of platform rollouts, including helping with user training materials and providing initial post-launch support.
• Collect feedback and requirements from cross-functional teams to support successful collaboration during the platform's development and rollout.

The Ideal Candidate

• 3+ years of experience in communications, training, learning & development.
• Knowledge of retail training programs, digital learning platforms, and instructional design.
• Visual merchandising, interior design, or architecture experience is a plus.
• Strong organizational skills and ability to proactively time manage responsibilities following deadlines.
• Fluent in English (written and spoken); additional languages are a plus.

What you can expect from our client: 

• An international environment which respects diversity, equality, and individuality;
• A beautiful state-of-the-art Campus;
• Depending on the role a monthly home - office budget;
• A chance to unwind with weekly social activities.