About this role

DevOps Engineer (Kubernetes, CrossPlane, Atlassian Jira)

You are a highly skilled DevOps Engineer with a strong focus on Kubernetes and CrossPlane, combined with expertise in Java, Python, Groovy and Jira administration. With your knowledge of the Atlassian Java SDK and ScriptRunner, you extend and optimize tooling that supports thousands of internal users. You will work as a developer within our Kubernetes-based Jira infrastructure, in close collaboration with the Infrastructure Team, ensuring performance, reliability and scalability. Experience with major cloud platforms is a plus, with AWS preferred.

What impact will you have?

You will directly influence how Swisscom operates one of its most critical collaboration platforms, used by more than 10,000 internal users. By combining your skills in Kubernetes, CrossPlane and the Atlassian SDK, you will ensure Jira remains highly reliable, customizable and future proof. You will drive automation, scalability and compliance across the platform, while enabling teams across Swisscom to work more efficiently. While Jira on EKS is currently a major focus, you will also play a key role in developing and extending AnyOrg. This ensures the team is not solely dependent on single experts and can deliver robust solutions across both Atlassian and custom-built platforms.

Your responsibilities

You will take a senior role in a diverse team of 6 engineers located in Rotterdam, operating and further developing heavily used internal collaboration services. You play a vital role in building, operating and evolving our Jira platform on top of Kubernetes and CrossPlane. Currently we are working with Jira, EKS, plugins, etc. Your job is to drive the technical development of the portfolio together with the team.

As a Senior Engineer you always look at the bigger picture and choose what is best for the business. Currently this means working with Jira on EKS, but if an evaluation shows that Jira Cloud or another direction is best, your role will remain key in driving that technical direction together with the team.
Strengthen the team’s capabilities around our custom-developed .NET application, by extending business logic and ensuring data integrity through integrations with IAM platforms.
Take part in the full DevOps lifecycle of our Jira services (development, testing, building, deployment, monitoring)
Develop, maintain and operate Jira plugins (both custom-built and marketplace), using the Atlassian SDK
Work as a developer within our Kubernetes-based Jira infrastructure, in close collaboration with the Infrastructure Team
Configure and continuously improve Jira administration (workflows, schemas, screens, scripting)
Build integrations with other internal services and APIs to extend functionality
Automate and improve existing Jira workflows and DevOps processes using Java, Python, Groovy and ScriptRunner
Contribute to observability, monitoring and alerting Jira services (Grafana, Prometheus, Loki)
Collaborate closely with stakeholders and be in direct contact with users via our service desk

The focus is on business results. For example, if a Jira Cloud evaluation shows that this is the right way forward, the role remains relevant by ensuring we take the best fitting technical direction.

Requirements

In your daily work, you will get in touch with the following tools and technologies. The more you are already familiar with it, the better. Everything else you will learn at the job:

Java development (must have)
Atlassian Jira administration (workflows, schemas, screens, scripting)
Atlassian SDK for plugin development and maintenance
ScriptRunner for Jira
Infrastructure as Code (Helm, GitOps with ArgoCD)
Cloud experience (AWS preferred, other major platforms a plus)
SQL knowledge (must have)
PostgreSQL is a plus
Containerization basics (Docker, Kubernetes)
Observability tools (Prometheus, Grafana, Loki, Splunk is a plus)
CI/CD pipelines (GitLab preferred)
Jira Service Management including Jira Assets is a plus
Knowledge with .NET and integrating with IAM solutions is a plus
Willingness to provide 1st and 2nd level support, with strong communication and problem-solving skills

We expect you to have:

More than 5 years of experience with Jira administration and plugin development
Python, Groovy and Atlassian SDK
Experience working in cloud-native DevOps environments
Very good English
Bachelor’s or master’s degree in computer science (or proven equivalent professional experience)

Technology-independent skills

Someone who can challenge peers and ensure the best way forward
Excellent problem-solving skills to develop quick and sound solutions that resolve complex issues
Team-oriented, adaptable, with a flair for continuous improvement and sharing knowledge

Want to know more about us?

We are serving the Swiss market as Switzerland’s leading IT & Telecom company. Thus, we are actively driving digitalization and networking, and tapping new paths for our customers and our employees. Our values are trustworthy, committed and curious.

Since 2019, we have been building up the coolest DevOps Center with a wonderful office at the World Trade Center in the heart of Rotterdam. We are currently recruiting IT passionate professionals who are keen on developing high-quality software, have an agile mindset and appreciate the collaboration with motivated colleagues from all over the world.

What's in it for you?

Work environment

Agile way of working, multi-cultural work environment promoting work-life balance
Autonomy, flexibility, opportunity and growth
Cool office space in the World Trade Center Rotterdam!
Are you coming to the office by bike or car? You can park right here at the office
Be a part of our events to build a stronger Swisscom community - for example, culture lunches, fun quizzes, game nights and a lot more!

Allowances

Full relocation support (Housing, settling in, etc.) for you and your family
200 euros per month Telephone/internet allowance
275 euros per month contribution to health insurance
5 Paid training days and access to Swisscom learning platforms
Travel allowance reimbursement
500 euros home office allowance
Gym subscription, Tax advice, and language course

Leaves policy

Work from abroad possibility for one month per year
Care, bereavement, maternity and paternity leaves
25 days paid vacation days plus Dutch national holidays

Contract terms

To begin with you will receive a fixed term contract (one year), after 6 months of your employment with us, after a feedback meeting with the team, there is a possibility of extending the contract
The salary ranges mentioned in our Job Descriptions are base annual gross salaries including the 8% holiday allowance

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