Electro-Technical Customer Support | German

Customer service
Capelle aan den IJssel
German and English, German or Swedish, German, Dutch, English and Dutch

Are you the person that they have been looking for?
Then, read on to figure out more about your tasks and responsibilities.

What will you do?

The position focuses on B2B customer contact, so you will be in direct touch with the customers.

-You will be in contact with internal and external customers to support them with technical questions about products/systems
-You are going to support different business projects
-You are sharing your knowledge with customers, colleagues and third parties
-You are going to handle complaints


Who would be the ideal candidate?
-You, in case you speak German (min. B2 level), English and Dutch confidently (min. C1 level)
-You have affinity for technology, lots of energy to share and do not shy away from challenges.
-Ideally, you have two years experience in a B2B customer service position
-Experience with SAP and Excel is a big plus

Salary Benefits:

What does the company offer?
-€2500-3200 euro gross per month, depending on your experience
-Bonus depending on the performance of the company
-8% holiday allowance
-26 vacation days
-Reimbursed travels
-Health insurance contribution
-Pension plan (65% paid by the company)
-Training and development plan

About the company:

Our client is specialized in offering smart LED light solutions in the retail and e-commerce industry. The company describes its culture as being ambitious, innovative, and daring. The company mostly focuses on sales and marketing activities in Belgium, The Netherlands, and Luxembourg. In order to support these markets, the company needs a dynamics German-speaking technical customer service employee.