Marketing Retention Specialist | German & Dutch

You can work from home 2 days a week, but training will be 100% at the office.
In this role, you will focus on keeping customers happy and loyal, while also supporting general marketing tasks.The team works closely together, with each person responsible for a specific area of marketing. Everyone supports projects across all countries where the company is active.Our client values kindness, teamwork, sharing knowledge, staying organized, and creating a friendly work environment. If this sounds like you, and you enjoy working in an international setting, this could be a great opportunity for you!
Customer Retention

• Create and manage email campaigns for customers (like newsletters and updates).
• Support the sales team with marketing tools that help build strong customer relationships.
• Set up and review NPS (customer feedback) surveys.
• Build automated marketing campaigns focused on keeping customers.
• Make content like case studies, infographics, videos, blog posts, and customer journey materials.
• Organize events such as webinars and in-person meetings with customers.
• Track marketing budgets and make sure spending is on target.
• Share results and data on marketing performance with the team.
• Work with external partners (e.g. design, marketing agencies) when needed.

General Marketing Tasks

• Help plan and run webinars.
• Help with product launch campaigns.
• Help create and manage content for social media.