Technical Support Specialist (Repair devices)
Posted on July 23, 2025
Amsterdam
English
Posted on July 23, 2025
About this role
What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include:
- Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards.
- Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures.
- Providing technical assistance to clients regarding device setup, system integration, and troubleshooting.
- Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates.
- Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team.
- Conducting user training sessions—both online and on-site—on proper device operation and routine maintenance.
Requirements
Who are you?
- Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline.
- Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous.
- Strong technical acumen and effective problem-solving capabilities.
- Proficiency in English (spoken and written); knowledge of Korean is a plus.
- Familiarity with Microsoft Office applications; experience with ticketing or CRM systems is desirable.
- Possession of a valid Class B driver’s license and willingness to travel occasionally.
- We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction.
- You live in Amsterdam region
Salary
€2800-€3500 per month
The company
Our client is a globally operating company that produces advanced body composition analysis devices. Their European headquarters is situated in Amsterdam, while the main corporate office is located in Asia. With a strong international presence through offices and distribution partners worldwide, the company is experiencing ongoing growth. As a result of this expansion, they are looking to strengthen their team with additional support.You will join the international team in Amsterdam.
Application Procedure
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