As a Customer Support Associate | Dutch & English, you’ll be the friendly expert helping both Dutch and English-speaking users get the most out of our client’s smart software. Your support will directly impact customer satisfaction and help strengthen their presence in Dutch-speaking markets.
What you'll do

Respond to customer questions via chat, email, and phone — always aiming for speed and clarity
Guide new clients through a smooth onboarding journey
Lead training sessions to help users work smarter with the platform
Gather feedback from Dutch-speaking customers to share with internal teams
Contribute to team projects and knowledge sharing to improve processes and outcomes

What we’re looking for
You enjoy helping people, solving problems, and making sure users feel truly supported — even on busy days. If you're organized, communicative, and care about creating great experiences, this role might be a perfect fit.
You’ll shine in this role if you have:

At least 1 year of experience in a support or other customer-facing position
Fluency in Dutch - at least C1 level - with confident English to work across teams and clients
Strong organizational skills and the ability to juggle multiple priorities
A customer-first mindset, with genuine enthusiasm for helping others succeed
A proactive and curious attitude, with a collaborative spirit and sense of ownership

Customer Support Associate | Dutch & English

About this role

Requirements

Salary

The company

Application Procedure

Similar jobs