Customer Service Advisor | Dutch

Are you service oriented and love to build meaningful client relationships? If so, this might be the right opportunity for you!
Our client is a fast growing international company based in Amsterdam, specializing in Information and Risk Management services. We are looking for a Customer Support Advisor fluent in Dutch- with some prior customer-centric experience. In this position you will be the first point of contact for clients, representing and voicing the company’s services in an impeccable manner.

Responsibilities:

• Build strong customer relationships, offering onboarding support
• Make 40+ outbound (warm) calls daily, explaining service benefits
• Log and update customer records accurately
• Advise and process fee payments for customers
• Address various customer inquiries and concerns

What we are looking for:

• Prior customer service experience
• Professional fluency in Dutch & English 
• Experience in MS Office – good Excel skills
• Exceptional accuracy, attention to detail, and organizational skills.
• Strong interpersonal and communication skills

What's in it for you?

• Join a young and energetic team in a fast growing company
• Great starting salary and secondary benefits
• Hybrid work mode 
• Direct contract of employment
• Excellent growth opportunities!

Please note that for this role we can only consider candidates who already reside and are eligible to work in the Netherlands with no time limitation.

Does it sound interesting? Feel free to apply or contact me for more information at konstantina@adamsrecruitment.com

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