European Head of Fulfillment
About this role
As European Head of Fulfillment, you will oversee and manage all aspects of the order fulfillment process, ensuring efficient and accurate processing of orders. This role requires a strategic leader with a deep understanding of logistics, inventory management and network infrastructure. You will also be responsible for regularly reviewing and maintaining the fulfillment network to ensure optimal performance and reliability. Your goal is to optimize fulfillment operations to meet customer expectations and support business growth.
Is this you? And do you want to join a global company in specialty minerals continually seeking to develop and create impactful solutions to humanity's most pressing sustainability challenges such as food security and safe progress? Keep on reading!
You will define the overall fulfillment strategy, including target setting for trade and network configuration.
- Establish guardrails for sustainability, master data management, risk and compliance, and inventory policies.
- Define technology landscape guardrails (e.g., data hosting in Europe) and business requirements for technology solutions.
You'll give guidance to the Local Supply Chain Operations by supporting managers in resolving operational challenges and optimizing resource allocation and ensure local supply chain operations adhere to central policies, procedures, plans and compliance requirements.
- Monitor and evaluate the performance of local supply chain operations, identifying areas for improvement and implementing corrective actions as needed.
- Act as a liaison between local supply chain managers and central leadership, ensuring that local insights and feedback are incorporated into strategic planning.
- Create, process, and manage sales orders based on customer demand, create and manage stock transfer orders and monitor deliveries, including updates on dates, products, and quantities.
To oversee and optimize the structure of the supply chain network in Transport, Warehousing and Handling, you will align capacity needs with carriers, book transport and schedule allocated carriers.
Moreover, you will make sure there is adequate Document Management & Trade Compliance by overseeing control restrictions (e.g., embargoed countries, denied parties), manage duties of trade agreements, long-term supplier/vendor declarations, etc. Also
- Coordinate import and export customs clearance, including necessary documentation.
- Ensure availability of required documents for order processing.
Overall, your General Responsibilities include Leadership, leading, mentoring and developing a team of supply chain professionals - as well as building strong relationships with key stakeholders.
- Facilitate smooth communication within fulfillment pillar, stakeholders and SC planning based on structures and clear responsibilities.
- Provide guidance and support to management in decision-making processes by conducting thorough analysis and presenting actionable insights.
- Prepare and present reports on team performance, project status and KPI's.
- Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer satisfaction.
- Assist in the development and implementation of strategic plans
As this is a demanding and challenging job, we would like to tell you more about it in a personal meeting. Salary range will be between 85k and maximum 105k EUR gross a year.
What will happen when you apply? Within four working days, we will let you know whether you are qualified for the position. If you are, we will schedule an interview (digital or in-person). In this interview, we will inform you about the vacancy, the company, and the procedure. If we both agree this is a suitable opportunity, we will introduce you to our client and continue to guide you through the entire application process. The Independent Recruiters Group has a large team of specialized recruitment consultants. Every recruiter has a strong focus regarding their field of expertise. This makes them the ideal sparring partner for both you, as the candidate, and the client.