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Vivian Chiona
Vivian Chiona is the founder and director of Expat Nest (www.expatnest.com), which provides emotional support to expats and their families through online counseling services. A bicultural, multilingual expat with family all over the world, Vivian is familiar with the blessings and challenges of a mobile life. Created in 2013, Expat Nest's e-counseling service was conceived exclusively for expats as a way of offering counseling without borders. As a professional psychologist with a Bachelor's degree in Psychology and a Master's degree in both Child & Adolescent Psychology and Health Psychology, Vivian has successfully consulted with more than 1,000 clients and has delivered training on a variety of topics such as transition, Third Culture Kids (TCKs), coping with change, dealing with stress, bereavement and expat loss, special educational needs, and more. You can join her free newsletter and get more of her tips, here: www.expatnest.comRead more

Tips for dealing with culture shock as an expat

Apr 8, 2016

Moving to a new place is exciting but it can also feel scary and overwhelming. You have to adapt to new people, a new language, a new way of doing things. You may have to change your eating habits or the way you behave (and even dress). Often you have to adjust to an unfamiliar climate too.

So don’t be surprised, or too hard on yourself, if you find yourself anxious or confused about the culture you have moved to... you may be in the grips of culture shock.

We give some pointers to help you get through it!

The emotional impact of moving

Culture shock refers to the period of adjustment or uncertainty when adapting to a new culture or society, and it can be caused by a variety of factors. Stress, fatigue and the shock of having to adapt our personal and social identity in order to fit in with the new culture can all contribute.

But don’t worry... culture shock is completely normal, often unavoidable and, more importantly, it will pass. The discomfort of culture shock can also encourage us to take the necessary steps to integrate into a culture or society.

The four phases of culture shock

But how do we know which steps to take? First it helps to understand what anthropologist Kalervo Oberg identifies as the four critical stages in a culture shock cycle:

› Honeymoon phase

In the honeymoon phase, we are in awe of this new and exciting culture we have the opportunity to explore.

› Crisis phase

During the crisis phase, we tend to face real adjustment difficulties and challenges and may become reclusive, aggressive or hostile. Some people become stuck in this stage and may even leave their new culture.

› Recovery phase

If we choose to stay, we begin to learn more about the culture, obtain a deeper understanding of it, and better negotiate our challenges.

› Adjustment phase

In the adjustment phase, we have learned to accept misunderstandings and complexities as a way of living and have little to no anxiety about difficulties or challenges we may face.

The emotional journey of relocating

These phases are not necessarily linear. For example, my own experience was to struggle first and then enjoy a honeymoon period. You may even cycle between them, even returning to a phase for a while.

Similarly, how much time you spend in each phase is not fixed either. We each have a different way of processing, which means there is no right or wrong way to move through culture shock, but just how it feels for you.

The struggles of moving internationally

If you think you have culture shock and happen to experience anxiety, uncertainty or depression after a move, here are some tips to help you reduce the shock:

› Accept the process

Be aware that you will go through this, and that this is okay. It is a process of adjustment, which means that it has a beginning, a middle and an end.

› Establish a network

Friends are essential to engaging with a culture and they offer support and comfort when you are feeling uneasy.

› Boost your intercultural skills

Understanding the new culture is about more than learning the language; it is also about coming to comprehend the more subtle aspects such as non-verbal communication, values and norms.

› Remember to communicate

Keeping open communication with friends and family can reduce anxieties about the new culture and help you reflect on how best to deal with these anxieties yourself.

Settling in your new country

Anyone who has relocated to a different country has dealt with at least some of the feelings described above. The most important thing to remember is that it’s something that all internationals deal with in one form or another, and it’s not because you are failing to fit in fast enough.

While the subjective emotional journey will be different for everyone, what you are going through is one of the most universal experiences for anyone living outside of their "own" country.

It will make you grow as a person, and you will learn to appreciate your own culture in new ways that you never could have, had you not taken that step beyond your borders into unknown territory.


Did you experience culture shock when you moved to the Netherlands? What did you struggle the most with? What helped you get through the tough periods?

By Vivian Chiona